All charges payable by you for the services delivered shall be in accordance with the scale of charges and rates in the area.
All payments must be in UK pounds sterling.
For new clients booking their first session, a deposit of £X (stated on the service page] is required, to secure your booking and time slot,
payment is payable in advance of the booking being confirmed by BACS payment.
Subsequent sessions can be paid on the day by either Cash or BACS.
All treatment courses have to be paid fully in advance by BACS to receive your discount.
If you have to cancel within 24 hours of your booking, then you can simply rearrange a new appointment.
If you fail to show up or cancel your appointment you will still be charged the full fee.
If you have a cold/stomach bug/ or any signs of a cold, covid or the new variant/s on the day of your treatment or have been in contact with someone who has tested positive for Covid, please call up and rearrange your appointment.
If your health or medical circumstances change, then it is essential that you advise me of the changes as soon as possible.
Possible contraindications for treatment. Please advise me if you have any of the following: Cellulitis, Athletes foot, verruca’s, Heart conditions, are pregnant (so I know areas specific to support during pregnancy), have a contagious or notifiable disease, diabetes, cancer, arthritis, imminent medical tests or procedures, thrombosis/ DVT.
Prior to your first treatment, you'll need to agree to these booking conditions, and confirm you have read the contraindications and made your initial payment upon booking, which will be confirmed unless you are paying on the day (a deposit will still be required to secure your booking).
If you have booked and prepaid for a course of treatments and then you fail to arrive for your appointment, or if I arrive for a Home Visit or at your chosen location and for any reason, the appointment does not take place. Then this will be counted as 1 of your paid treatments.
At your first initial appointment, you will be required to complete a consultation form. This is required for my insurance and stored using the GDPR guidelines.
I am insured through the Association of Reflexology by Alan Boswell. You could claim back your treatments if you have private health, as I am a member of the Association of Reflexology, MAR.